.citizen-body{background:#f4f7fa;color:#172b3d;min-height:100vh}.citizen-header{height:76px;padding:0 max(5vw,24px);display:flex;align-items:center;justify-content:space-between;background:#102c46;color:#fff}.citizen-brand{display:flex;gap:12px;align-items:center;color:#fff;text-decoration:none}.citizen-brand b{display:block;font:800 18px Manrope}.citizen-brand small{display:block;font-size:9px;letter-spacing:1.4px;color:#c5d3df;margin-top:3px}.citizen-mark{display:grid;place-items:center;width:38px;height:38px;border:1px solid #d7a75d;border-radius:12px;color:#f0c77d;font:800 20px Manrope}.officer-link{color:#fff;border:1px solid #7890a3;border-radius:8px;padding:10px 15px;text-decoration:none;font-weight:700;font-size:13px}.citizen-main{max-width:1180px;margin:0 auto;padding:54px 24px}.citizen-hero{display:grid;grid-template-columns:1.5fr .8fr;gap:40px;align-items:center;margin-bottom:30px}.citizen-hero h1{font:800 clamp(40px,6vw,66px)/1.06 Manrope;margin:14px 0}.citizen-hero h1 em{color:#b77b30;font-style:normal}.citizen-hero-card{background:#102c46;color:white;border-radius:18px;padding:34px;box-shadow:0 16px 42px #102c4620}.hero-symbol{font-size:32px;color:#e2b66e}.citizen-hero-card strong{display:block;font:800 25px/1.25 Manrope;margin:16px 0}.citizen-hero-card p{color:#c9d6e1;line-height:1.6}.citizen-points{display:flex;flex-wrap:wrap;gap:10px;margin-top:22px}.citizen-points span{background:#e7edf3;padding:9px 12px;border-radius:20px;font-size:12px;font-weight:700}.citizen-notice{display:flex;gap:14px;background:#fff4df;border:1px solid #f0d7a7;padding:16px 18px;border-radius:12px;font-size:13px;line-height:1.55;margin-bottom:26px}.citizen-notice b{white-space:nowrap;color:#79521d}.citizen-grid{display:grid;grid-template-columns:1.35fr .75fr;gap:22px;align-items:start}.citizen-form-panel,.citizen-side>.panel{padding:24px}.citizen-form-panel h2{font:800 24px Manrope;margin:0 0 5px}.citizen-form-panel .panel-header p,.citizen-side .panel-header p{color:#718194;font-size:13px;margin:4px 0}.citizen-side{display:grid;gap:18px}.citizen-side .panel{padding:20px}.citizen-help{background:#e8eef4;border-radius:14px;padding:20px;font-size:13px;line-height:1.55}.citizen-help p{color:#526578}.citizen-help a{color:#175b91;font-weight:700}.citizen-footer{border-top:1px solid #dce4eb;padding:22px 5vw;color:#6c7b89;font-size:12px;display:flex;justify-content:space-between;gap:15px}.citizen-footer a{color:#315e80}@media(max-width:800px){.citizen-hero,.citizen-grid{grid-template-columns:1fr}.citizen-main{padding:32px 16px}.citizen-hero{gap:22px}.citizen-notice{display:block}.citizen-notice b{display:block;margin-bottom:5px}.citizen-footer{display:block}.citizen-footer span{display:block;margin-top:8px}}.duplicate-card{border-left:4px solid #c18b36;padding:12px 14px;margin:10px 0;background:#fff8e9;border-radius:8px}.duplicate-card strong{display:block;margin-bottom:5px}.duplicate-card p{margin:4px 0;font-size:13px}.duplicate-card .match-meta{color:#6d7a86;font-size:12px}.voice-entry{margin:4px 0 10px}.voice-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.voice-status{font-size:12px;color:#617386}.voice-status.recording{color:#a33b32;font-weight:800}.voice-error{margin-top:8px;padding:10px 12px;border-radius:8px;background:#fff0ee;color:#9b3029;font-size:13px}.voice-entry .btn{min-height:40px}